Please press the AV/HDMI button on the remote, once. The picture should appear on your display in a matter of seconds.

Please ensure that you have put the two files (movie and subtitle) in the same folder and you have named the files with the exact same name. For example if your movie file is “Blade_Runner.mkv” then the subtitles file should also be named “Blade_Runner.srt” (.mkv and .srt extensions may differ, depending on file type).

Please, head to our Product Support page, by clicking here <http://www.crystalaudiovideo.com/Downloads.aspx?NoteID=DNL-00001&PageTitle=Download support material for our products>.

After you have downloaded the firmware update file (.zip), extract it in a folder, where you will find the "Firmware Upgrade Instructions" in the included .pdf file.

Please press the AV/HDMI button on the remote, once. The picture should appear on your display in a matter of seconds.

PicoHD5.1 is fully capable of DTS and Dolby AC3 bitstream output through its coaxial audio plug. All you have to do is to connect the supplied minijack-to-RCA cable on the back of the device and feed the coaxial input of your multichannel system through the white RCA plug. Then, head to the audio settings of the PicoHD5.1 and select the appropriate output method (see instruction manual for further details).

For the correct display of subtitles, even in very big sizes, please upgrade your PicoHD with the latest firmware you can find here <http://www.crystalaudiovideo.com/Downloads.aspx?NoteID=DNL-00001&PageTitle=Download support material for our products>.

Yes, it is possible to connect the PicoHD or PicoHD5.1 using a Scart connection, by using an AV RCA-to-Scart adaptor available at your local electronics store.

Please upgrade your device with the latest firmware which you can find here <http://www.crystalaudiovideo.com/Downloads.aspx?NoteID=DNL-00001&PageTitle=Download support material for our products>.

Please upgrade your device with the latest firmware which you can find here <http://www.crystalaudiovideo.com/Downloads.aspx?NoteID=DNL-00001&PageTitle=Download support material for our products>.

Please upgrade your device with the latest firmware which you can find here.

There is no need to seek a particular HDMI cable. A standard quality HDMI will be enough, although we always suggest that you purchase the best cable you can afford.

• The battery is usually the most common cause of this problem. Please, replace the remote control’s battery with a fresh one.
• There is a chance you are outside the remote’s reception range. Please check that your remote is 3 to 5 meters away from the PicoHD with a horizontal or vertical offset of no more than 15 degrees.

Yes you can, but in order to do so you must set the PicoHD5.1 to output stereo audio through its HDMI-out and then, use a standard RCA audio cable from your TV's audio-out to your AV Receiver.

In order to add this compatibility, please upgrade your device with the latest firmware, which you can find here. <http://www.crystalaudiovideo.com/Downloads.aspx?NoteID=DNL-00001&PageTitle=Download support material for our products>

In order to add this functionality, please upgrade your device with the latest firmware, which you can find here. <http://www.crystalaudiovideo.com/Downloads.aspx?NoteID=DNL-00001&PageTitle=Download support material for our products>