FAQs
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Troubleshooting
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Why my speaker sometimes crackles at full volume?
The behavior you are noticing is absolutely normal, just turn the volume a bit down.
It is quite normal that the fresh and dynamic uncompressed WiSound sound makes you want to hear louder and louder. But, in expensive stereo systems, you never turn the volume all the way up, to avoid distortion and possible speakers’ damage. We chose to let the full extent bass and uncompressed dynamic range that is useful for all hearings knowingly that in some recordings you will not be able to leave the volume at max, just like you do with the finest stereos.
In our speakers there is an electronic protection mechanism to protect the speaker’s drivers as well as the amplifier. When the speaker is turned to the maximum volume and there are heavy bass passages, the protection mechanism is activated, resulting to these crackle-like noises. At this case, just turn the volume a bit down.
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My Subwoofer's auto on/off function causes it to turn off very easily, even while watching a movie
Your Receiver’s subwoofer-out might be set too low
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No sound comes from my Subwoofer!
See the detailed answer for the necessary checks.
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No high frequencies come from my THX certified speakers!
Confirm that the metal jumpers on the speaker’s inputs are properly installed.
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Should the Green LED on my Surge Protector be lit once plugged in an outlet?
Yes it should, as it indicates the earthing is correct.
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